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Business Growth Services
Business Growth Consultants

Lean is a methodology focused on maximising value by minimising waste within an organisation. Originally derived from the Toyota Production System (TPS), lean aims to improve efficiency, reduce costs, and enhance product quality. By streamlining processes and eliminating non-value-adding activities, it helps organisations create more value with fewer resources.

  1. Value: Define value from the customer’s perspective. Only activities that directly contribute to the customer’s needs are considered valuable.
  2. Value Stream: Map all the actions (both value-adding and non-value-adding) involved in the creation of a product or service. Identify and eliminate waste.
  3. Flow: Ensure that value-creating steps flow smoothly without interruption or delays.
  4. Pull: Produce only what is needed when it’s needed, based on customer demand. This reduces overproduction and excess inventory.
  5. Perfection: Continuously improve processes by seeking ways to reduce waste and increase value in every aspect of the business.
  1. Overproduction: Producing more than needed or too early.
  2. Waiting: Delays caused by waiting for materials, information, or people.
  3. Transport: Unnecessary movement of materials or products.
  4. Extra Processing: Performing more work than necessary or using more resources than needed.
  5. Inventory: Holding more inventory than required, which leads to unnecessary costs.
  6. Motion: Unnecessary movement of people or equipment.
  7. Defects: Rework or errors that result in the need to correct mistakes.
  8. Human Waste: It involves misusing or underutilising the potential of employees.

  • Kaizen: Continuous, incremental improvements driven by employee involvement.
  • 5S: Organise the workspace for efficiency (Sort, Set in order, Shine, Standardise, Sustain).
  • Kanban: A visual scheduling system to manage work and inventory.
  • A3 Problem Solving: A structured approach to solving problems using root cause analysis.

In essence, lean focuses on creating more value for customers with fewer resources. As a result, it enhances efficiency and boosts effectiveness across an organisation.

  • Engagement of Leadership Team – Direction Management
  • Pilot Project A3 Strategic Problem Definition
  • Pilot Project Value Proposition and Gemba
  • Lean Awareness Workshop
  • Value Stream Mapping Workshop

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Click image to expand

  • A3 Training & Development
  • Agile Project Delivery Training
  • Action Delivery Implementing the change
  • Implementation Mid‐Point Review

Mehrdad Sadraei

Business Strategy

Mehrdad SadraeiSWAI

If you’re truly passionate about taking your business to the next level, look no further than Go True North. Neil is the real deal. The fact that he has practiced what he preaches to grow his own business and many others gives him an edge over business coaches who are just trained in theory. This might be the step you need for your business to scale, so DO NOT hesitate to reach Neil.”

Deb-Williams

Business Transition

Deb WilliamsKND Services

“Neil has been working closely with the KND team to create a workable and achievable plan to move us forward. They have ‘handheld’ when required and taken a back seat when it was evident that we were confident in driving the next level of the process. Their advice along the way has been invaluable and they have been available at all times to respond to our questions.

Peter Skeels

Maintenance Delivery

Peter SkeelsGippsland Water

“Gippsland Water engaged Go True North to assist in our analysis and understanding of our current maintenance delivery service. The analytical model utilised and data driven decision making has assisted Gippsland Water in further driving significant value out of its outsourced maintenance service and has had the added benefit of providing a line of site to further opportunities to both drive further value and improve our customer outcomes.

Jason-Mok

Lean Process Transformation and Software Solution

Jason MokEva

Neil has helped us achieve our business goals, clarity of systems requirements – and has been phenomenal with stakeholder engagement. Why wouldn’t”


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