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Your Partner in Lean Process Improvement and Business Efficiency

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Our Story

Welcome to Go True North UK! We are a dedicated team of experts with a passion for helping organisations achieve operational excellence through the principles of Lean Process Improvement. Originally founded in Australia, where we successfully partnered with various levels of government, SMEs, and start-up’s, we are thrilled to bring our proven methodologies and innovative solutions to the UK.

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Mission

At Go True North UK, our mission is to empower businesses to reach their highest potential by streamlining processes, reducing waste, and fostering a culture of continuous improvement. We believe that by applying lean principles, organisations can not only enhance efficiency but also deliver greater value to their customers and stakeholders.

What We Do

We offer a comprehensive range of services designed to meet the unique needs of our clients:

  • Lean Process Improvement: Our tailored approach helps organisations identify inefficiencies and implement lean strategies to drive sustainable improvements.
  • Digital Academy: Our online platform provides access to a wide variety of courses on lean principles, tools, and techniques, enabling you and your team to learn at your own pace.
  • Community Building: Join our vibrant community of professionals and organisations committed to lean thinking. Engage in discussions, attend exclusive events, and share insights to further your lean journey.
  • Consulting Services: Our experienced consultants work closely with you to develop customized solutions that address your specific challenges and goals.

Our Approach

We take a hands-on, collaborative approach to every project, ensuring that we understand your unique challenges and objectives. Our team combines deep industry knowledge with practical experience to deliver solutions that drive real, measurable results. We are committed to building long-term partnerships with our clients, supporting them every step of the way on their path to continuous improvement.

Why Choose Go True North

Expertise

Our team consists of seasoned professionals with extensive experience in lean process improvement, business transformation, and operational excellence. We are passionate about what we do and are dedicated to helping our clients succeed. Meet our team and learn more about their expertise and backgrounds

Proven Track Record

Our success stories from Australia demonstrate our ability to deliver impactful results across various sectors.

Tailored Solutions

We understand that every organization is unique, and we customize our approach to meet your specific needs.

Expertise and Experience

Our team brings a wealth of knowledge and practical experience to every project.

Commitment to Excellence

We are dedicated to providing the highest quality services and continuously improving our offerings.

Meet our founder

Neil Betts

Director

Connect with me on LinkedIn

As a Business Consultant and Lean Practitioner, I help organisations, business owners and individuals improve their business performance. With an ability to see the big picture, I can identify strategic issues, as well as translate process problems to enable technology to deliver solutions.

Before co-founding In2 Project Management & Go True North in 2013, my career progressed from the shop floor to the board room with extensive experience working for global organisations in the United Kingdom and Australia. Starting out as a craft apprentice at the Central Electricity Generating Board, I continued to expand my engineering knowledge in a variety of increasingly senior roles in the United Kingdom.

I went to Australia on a 3 month contract in September 2006 and moved there in 2007 after being appointed to the role of Maintenance Manager at Hazelwood Power Station in 2007, and then the Business Optimisation Manager in 2010 and the Shared Services Director in 2012.

The Go True North journey began in 2007 when I started working with Chris Allford in the development of a project framework for a large mining and power producer. Over several years our unique skill set steered us to lead outstanding business transformation and change management projects.

This journey moved us into new and exciting methods of engagement, leadership, agile practises, lean thinking, value management, visual management and formed new thinking around project management.

It was this journey that formed the concept of combining traditional project management techniques with lean thinking and visual management that ultimately spearheaded the formation of Go True North.

I moved back to the UK in 2023 and established Go True North (UK) in February 2024.

As the key first point of contact for our consultancy, I now oversee client engagements and support our Australian team to ensure we deliver the outcomes that we have developed through our unique, personalised, methodical and proven methodologies.

A deeply committed professional, I’m valued for my strong leadership skills which I combine with a practical and well-organised approach to business management, client relationships and team management.

My focus on our diverse client base, particularly in the areas of business problem identification and solution management, enables me to understand and effectively communicate the requirements of operating and maintaining a business at all levels.

I invite you to connect and explore how we can help you improve your organisation’s performance.

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Hear what our valued clients think about our business improvement integrations

Testimonials
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“The work allowed Eva to look at how processes can be more effective and efficient using lean thinking, the journey was relatively painless as Neil engaged the team very well and was able to make a dry subject a fun/dynamic learning environment. Neil didn't follow a script and was able to pivot effectively in communication style and program content to match the audience he was talking to. Communication was excellent and we process steps were made clear.

Mark Monaghan

Supply Chain Manager - Eva

Testimonials
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“A friendly and professional service offering our business with training and support in software designed to improve our recording and reporting of project information. Neil offers a can do approach and works towards a solution to our problems with great knowledge of the software. I appreciate the time he takes to explain how he reaches the solution. I trust the advice provided by Neil. He has great knowledge and experience and believe he would work well with any client/company due to his ability to build and maintain relationships.

Erin Tehennep

Erin-Tehennep

Project Coordinator/Administrator - Taylor Miller

Testimonials
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“In2 Project Management (Now Go True North) has been working closely with the KND team to create a workable and achievable plan to move us forward. They have ‘handheld’ when required and taken a back seat when it was evident that we were confident in driving the next level of the process. Their advice along the way has been invaluable and they have been available at all times to respond to our questions. We couldn’t recommend them more highly. In a very short period of time, with their support, we have developed the confidence and skills to move the business forward into new and exciting projects.

Deb Williams

Deb Williams

Owner - KNS Services

Testimonials
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“"Neil has helped us achieve our business goals, clarity of systems requirements - and has been phenomenal with stakeholder engagement. Why wouldn't we recommend!"

Jasom Mok

Head of Operations - Eva